Terms of service

Terms of Service

1. Introduction

Welcome to Oils By Abi! We value our customers and strive to provide you with the best products and service. By using our website (www.oilsbyabi.co.uk) and making a purchase, you agree to the following terms and conditions. Please read them carefully.

2. Returns and Refunds

At Oils By Abi, we want you to be completely satisfied with your purchase. If for any reason you are unhappy with any product, we offer a straightforward returns policy.

  • Eligibility: Items purchased from www.oilsbyabi.co.uk are eligible for a full refund if returned within 14 days from the day of purchase.

  • Condition: All items must be unused and in their original packaging to qualify for a return.

  • Process: To return an item, please contact our customer service team at oilsbyabi@gmail.com to obtain a return authorisation.

  • Refunds: Once the return is processed, we will issue a full refund to the original payment method. Please allow up to 10 business days for the refund to appear in your account.

3. Shipping Costs

Shipping costs for returns are the responsibility of the customer unless the item is defective or incorrect.

4. Changes to the Terms of Service

Oils By Abi reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to review the terms periodically.

5. Contact Information

If you have any questions or concerns about our Terms of Service, please contact us at:

Oils By Abi
Email: oilsbyabi@gmail.com